Blog

ps_cover_2016_review

2016 Year in Review

2016 was a year of continuous product innovation for PropSpace and its users. The product came along leaps and bounds over the course of the year and we are proud to be the clear No. 1 real estate software in the UAE and across MENA. Looking back on our achievements in 2016, here are some snippets of our major milestone product launches.

 

Modern Layout
ps_modern_design

PropSpace upgraded the way you interact with your Listings, Leads, Deals & Contacts. The Modern Layout introduced user-friendly and enhanced functionality to power boost your productivity.

 

Arabic Layout
ps_arabic

PropSpace announced the launch of its Arabic version, catered to the MENA region. Users can easily switch between English and Arabic from any screen.

 

Table Summaries
ps_table_summaries

View real-time summary snippets of your data on the Listings, Leads, and Deals screens. See information such as the agent leaderboard, source distribution, top locations and much more.

 

Sticky Notes
ps_sticky_notes

Manage your day more efficiently with the new Sticky Notes feature. Add notes, set reminders and list tasks globally to stay on top of your day.

 

Multiple Lead Reminders
ps_multiple_reminders

PropSpace now allows multiple reminders for agents assigned to a single lead. Each agent can set and manage their own reminders.

 

PropDrive
ps_propdrive

PropSpace now provides 1 GB of cloud storage space to manage your documents and files, and access from anywhere. Share files with your colleagues with a couple of clicks.

 

Bulk Updates
ps_bulk_update

PropSpace also allows multiple records to be updated at once, saving you valuable time. Highlight records in the data table and choose bulk update to make your multiple changes.

 

Quick Lookup
ps_quick_lookup

PropSpace allows you to run a quick search from any screen to find any contact or record. Effortlessly record call conversations with your clients without leaving your current screen.

Introducing the all new sticky notes

Beginning today, you’ll notice a brand new tool on PropSpace called Sticky Notes.

Like all our value-added features, Sticky Notes is designed to help you work “smart.” Not only do you no longer need a notepad or a stack of Post-It notes to stay on top of your to-dos, now you don’t even need to jump between screens on PropSpace to cross tasks off your lists!

Sticky Notes follows you throughout your PropSpace journey to record and remind you about important tasks, notes and events.

 

Just one-click and you can view, create and manage all the below elements of your daily workflow:

Notes

Add a private note or broadcast a public message with your entire user base.

Reminders

Create your own reminder and view all your reminders–past and upcoming–in the Reminders section.

To-do List

View upcoming and overdue tasks in the To-do section and add new ones.

Notifications: You can view the count of all notes, today’s reminders and today/overdue tasks in the alert icon in red.

Start using Sticky Notes today and tell us what you think!

Download the sticky notes user guide

unnamed

Say Hello to the “Modern View”!

Yes folks, our brand new layout for PropSpace: the Modern View makes it debut!

Now set as the default view across the main screens, the Modern View is even more interactive and user-friendly thanks to a host of upgrades.

Here’s why we think you’ll love it:

Two Display Modes – depending on if you are viewing or editing data

The View mode is a beautiful way to preview all of your data, while the Edit mode (automatically triggered when you edit or add a new record) offers a clean and logical layout and data input view.

Enhanced Functionality across Listings, Leads, Deals & Contacts screens

 

Perfectly happy with the old PropSpace layout?

Don’t worry, you can still stick with the “Classic” view. Just select the ScreenView drop down at the top of each screen and choose the view that works for you!

 

Try out the “Modern View” and tell us what you think!

 

Also for those of you looking for real estate CRM software for your business outside of the MENA region we are delighted to announce the launch of RealSpace – our sister real estate software product for real estate professionals in the US, UK and around the world.

image002

PropSpace Recognizes ERE Homes with “Innovation Leader Award”

For Team PropSpace, understanding and addressing user requirements with innovative technology is at the core of our business. After all, it’s precisely because we keep the needs of real estate professionals front and center, that we launched PropSpace back in 2012.

At the time, ERE Homes was one of the first clients to sign up for PropSpace and it’s been a delightful journey, working with this award-winning residential and commercial real estate agency.

Right from the very beginning, the team provided us with plenty of input on ways to enhance and improve the software. From ideas pertaining to user hierarchy, accessibility levels within a company, marketing or lead capture workflows, ERE Homes has proven a committed and enthusiastic advocate of PropSpace.

In light of their contribution over the years, we recently recognized ERE Homes with an Innovation Leader Award. 

Paul McCambridge, Head of Sales (UAE) presents Chris Whitehead, Managing Director of ERE Homes with the Innovation Leader Award
Paul McCambridge, Head of Sales (UAE) presents Chris Whitehead, Managing Director of ERE Homes with the Innovation Leader Award

On the occasion, our Head of Sales (UAE), Paul McCambridge, commented:

“We are delighted to recognize ERE Homes as an Innovation Leader in the industry. The  team is always looking to do things bigger and better, raising the bar for the property sector. They’ve consistently provided us with detailed feedback and interesting ideas, all of which are pivotal to making PropSpace the leading feature-rich and user-friendly software that the UAE real estate industry loves to use.”

PropSpace takes pride in actively welcoming and acting on user feedback . We regularly release new features that have been directly requested by our clients.

If you have any ideas or comments for ways in which PropSpace can make your life as a real estate professional run smoothly, reach out to our support team and let us know!

What makes PropSpace the No.1 Real Estate Software in the UAE and MENA for the last 4 years

PropSpace is the leading real estate software solution in the MENA region

PropSpace has clients across the MENA region and in the USA and UK. Over 6,000 (and growing) real estate agents login to PropSpace on a daily basis to manage their business.

There is more than one reason why PropSpace is the software-of-choice for real estate professionals.

Trusted by the largest global brands in Real Estate

The list includes Cluttons, Keller Williams, Sotheby’s, Chestertons, Core Savills, Engel and Voelkers, Raine & Horne, Ray White, LJ Hooker, Century 21.

Some of the UAE’s oldest and biggest names

SPF Realty, Rocky Real Estate, Elysian Real Estate, ERE Homes, Prestige Real Estate, Provident Real Estate, Lannhill Real Estate, Hunt and Harris, Aqua Properties, Asteco

Fast Product Releases

PropSpace stands out ahead of the pack, with over 4 years of continued product development, new product launches and regular feature updates from the most proficient team of product engineers, developers and designers in the UAE

Full End to End Real Estate SaaS (Software-as-a-Service)

PropSpace is an entire set of tools to run your entire real estate business. Listing management, lead management, customer relationship management, reports, e-mail marketing, SMS marketing, accounts …. the list goes on.

Innovation

We have added features that have never been seen before for a real estate SaaS that help our clients automate, analyse and report on key business processes.

World-class engineering team

PropSpace has a world-class engineering team from leading companies including former Google, Yahoo, IBM, Intel and Microsoft employees. For the UAE – our team is quite unique.

Powerful yet Easy to Use

Agents like PropSpace not only for its great tools but also because it is intuitive and easy to use. They do not have to allocate large amounts of time learning the software or for data entry. PropSpace saves agent’s time so they can spend more of it with clients.

Enterprise Solutions

PropSpace is trusted by large organizations to manage several offices across countries, meet their stringent organizational controls and produce enterprise level reports.

Training, Consultancy, Account Management

The PropSpace package includes initial training and account management to ensure that your team is using the full power of PropSpace. Consultancy is available to help transition your business and ensure that your organization uses the best industry practices.


 

Some Key Product Highlights

Full feature real estate software
A full feature real estate software solution

* Full end-to-end features to cover all aspects of your business. The complete real estate software solution.

* Listings, Leads, Contacts, Deals, Email Marketing, SMS Marketing, Viewings, Calendar, To-do, Reminders, Reports, Analytics, Targets & Commissions, PropSpace MLS, Property Management, Developers… The list goes on.

* The largest property portal in the UAE free of charge – PropSpace MLS. PropSpace MLS helps you source properties for your clients and close more deals.

* Auto-import of leads from all major property portals. Never lose a lead and keep on top of your agents’ lead pool. You spend significant money on sourcing leads – don’t let them get away. A unique feature in the market exclusively on PropSpace.

* Free and immediate setup on all free property portals. PropSpace is linked to many property portals around the world. Make the most of free branding for your agency by automatically listing your properties at the click of a button on dozens of portals around the world at no extra cost! No other software is linked to as many property portals globally… And it gets better. Our team will do the work for you and get your listings on the free portals as soon as you sign up.

* Convert more leads with PropSpace reminders and automation. Use auto-reminders and lead status tracking to keep on-top of your hot leads. The most effective tool for managing and nurturing your leads in the market. This feature helps you get more organized and close more deals.

* Convert your listings into beautiful PDF brochures and send to your clients at the click of a button.

* Email and SMS Marketing – 12,000 email shots free of charge each month. Email marketing is so effective to generate leads and seal deals. Use the PropSpace newsletter marketing tool free of charge to conduct effective email marketing campaigns.

* Receive a beautiful free website with free hosting! Choose from some amazing templates (fully mobile ready) and get a professional real estate website at no extra cost.

 

Some Key Service Highlights

* Dedicated Customer Success Manager assigned to your account to make sure you are getting the most out of your PropSpace subscription.

* Continual product development and ongoing releases to keep PropSpace far ahead of the competition.

* Free unlimited training sessions for all your staff (as you team grows) in our offices.

* Weekly Open Thursday sessions for your team to drop in and ask any questions or suggest any ideas for new features. It’s also a great networking event for existing clients.

* Exclusive Business Consultancy Package available for complete set-up and training on-site in your office.

 

Customer Success Stories

Asteco

Asteco uses PropSpace to manage their network of MENA offices via PropSpace’s unique Branch Management Solution. This enables Asteco to report on and track progress of their franchises through one centralized interface.

Cluttons

Cluttons – one of the oldest property firms originating from the UK – uses PropSpace across all of it’s MENA offices to centralize and manage their business in the region. Their adoption of PropSpace has been so successful that they are now in talks to replace their legacy systems in the UK with PropSpace.

Chestertons

Chestertons utilizes the PropSpace Property Management Module to successfully manage thousands of tenants and units across Dubai and Abu Dhabi.

ERE Homes

ERE Homes uses advanced analytics and reporting to track lead conversion from various portals. This helps them to decide where to spend their marketing money most effectively. They also heavily use PropSpace for their drip marketing campaigns to get higher lead conversions. PropSpace saves ERE Homes money by making their processes more efficient!

Keller Williams

Global brand name Keller Williams recently moved from a free CRM to PropSpace due to the severe limitations of their free CRM provider. They wanted a full end-to-end software that would cover all aspects of their business. Only PropSpace met those requirements for them.

  

Testimonials

 

“Super-fast, user-friendly and feature-rich. PropSpace gets our seal of approval!” Chris Whitehead, Managing Director, ERE Homes.

 

“PropSpace has played a vital role in our success to be among the top ten Dubai SME 100 companies. Our efficiency and productivity have increased significantly ever since we shifted to PropSpace.” Ranjeet Chavan, SPF Realty Managing Director.

 

“PropSpace offers one of the best real estate software systems on the market. The vast array of features makes it a powerful and easy-to-use platform for our agents. Our franchisees in particular consider PropSpace an integral part of their business, having tremendously impacted their bottom line.” John Stevens, Managing Director, Asteco.

 

“Our MENA practice is incredibly agile and more efficient since our adoption of PropSpace as our real estate software provider. The automated data feed to property portals and our own website and the real time auto-import of lead enquiries are two fantastic features which are now critical to our business.” Matt Allen, Cluttons Global Head of Business Development.

 

PropSpace Recognizes Asteco’s Legacy of Excellence in the Region

As part of our commitment to celebrating innovation and excellence in the region’s real estate sector, PropSpace recently awarded one of our pioneering customers–Asteco–in commendation of its leadership and achievements in the U.A.E’s property management sector.

(From L-R) John Stevens, Managing Director of Asteco receives the award from Alex Nicholas, CEO and Co-Founder of PropSpace

Founded in 1985, Asteco is celebrating 30 years in the Middle East, a tenure that saw it witness firsthand the dramatic evolution of Dubai’s real estate sector. From its humble beginnings, the company is now the region’s largest independent real estate consultancy, associated with several iconic property developments in Dubai and the UAE.

“We are passionate about providing the best technology to forward-thinking real estate companies like Asteco,” commented Alex Nicholas, CEO and Co-Founder of PropSpace. He added: “As a regional pioneer of proprietary enterprise software for the real estate sector, there is a shared synergy between PropSpace and an organization like Asteco that shares our mutual commitment to innovation and leadership.”

In 2014 Asteco debuted its franchise concept, the first-of-its-kind program in the region. It offers real estate companies, independent realtors, aspiring real estate entrepreneurs and established entrepreneurs looking to diversify their existing businesses; access to Asteco’s proven pedigree and successful business model.

“PropSpace offers one of the best real estate software systems on the market,” noted John Stevens, Managing Director of Asteco. “The vast array of features makes it a powerful and easy-to-use platform for our agents. Our franchisees in particular consider PropSpace an integral part of their business, having tremendously impacted their bottom line.”

Leading real estate institutions like Asteco count on PropSpace in their quest for business excellence. Contact our Sales team today to find out how we can boost your business!

ps_arabic

PropSpace Releases Region’s First Arabic Real Estate Software

Launch of the Arabic Version of PropSpace is a Major Milestone Towards Promoting Software Utilization within MENA’s Real Estate Industry

PropSpace is proud to announce the launch of its Arabic version, catered to the MENA region.

ps_arabic

Commenting on the launch, Alex Nicholas–Founding Partner of JRD Group, the parent company at the helm of PropSpace–noted: “The release of PropSpace’s Arabic version reflects our clear and constant commitment to pursuing innovation and using technology to tangibly transform the real estate sector. Arabic is the official language of over 25 countries, representing nearly 400 million speakers. We are delighted to provide our existing and prospective customers in the Middle East with an advanced and world-class software solution that can be utilized in their native language. ”

Developed in 2011 by technology enterprise JRD Group, PropSpace proves the most popular industry enterprise software in the U.A.E., with over 95 percent of the nation’s real estate brokerages utilizing the cloud-based system. Considered the region’s first full scale  multi-functional cloud-based real estate software, PropSpace consists of multiple modules that capture to a variety of workflows in the real estate sector, including but not limited to lead management, listings, deal flow, document generation and the region’s largest private MLS (multiple listings service).

This development elevates PropSpace to a prominent position in the region’s real estate software market, where a compelling need exists for enterprise software in Arabic. “Technology is a powerful agent for change but to truly transform an industry, ensuring regional and consumer relevance is critical,” emphasized Dr. Khaldoon Tabaza, Founder and Managing Director of iMENA Group which made an investment in JRD Group earlier this year. Added Dr. Tabaza: “PropSpace continues to implement pioneering moves in real estate technology. The launch of PropSpace in Arabic will encourage more individuals and institutions to join the software revolution, optimizing their businesses and collectively streamlining what is often a fragmented industry.”

The launch of the Arabic version follows significant steps by JRD Group to expand the PropSpace client base across the MENA region and globally, to more established markets further afield. Following a successful soft launch in London in September 2015, PropSpace made a promising debut at the 2015 REALTORS® Conference and Expo held in November 2015 in San Diego, California (U.S.A.); the first in a series of moves intended to position itself as the premier cloud-based real estate software solution worldwide.

Nicholas concluded: “We are committed to continuously innovating PropSpace, enabling our clients to operate in line with industry best practices and with an agility that will help them respond quickly to business developments and market changes.”

Screen-Shot-2015-12-28-at-3.35.21-PM

2015 – A Year to Remember

We hope you and your families have been enjoying this festive season!

2015 has been especially memorable for us here at PropSpace. We delivered new enhancements that not only improved the way you do business but set new benchmarks for the real estate industry in the UAE and MENA region.Here’s a quick trip down memory lane as we take a look at some of the fresh features and key milestones for 2015:

GOING GLOBAL

IMG_20151113_155549-e1451301640667-300x300

From a homegrown passion project to entering new markets in the region and further afield, this was the year that PropSpace made its mark across the Middle East – launching in Bahrain, Jordan, Lebanon, Oman, Qatar and Saudi Arabia – and in some of the world’s most dynamic real estate markets, including the UK and the USA. More exciting international developments are underway for 2016 so watch this space!

TRANSFORMING AN INDUSTRY

Screen-Shot-2015-12-27-at-16.33.14-300x110

Earlier this year, we launched the region’s first private Multiple Listing Service through PropSpace. A landmark move, we are proud to have pioneered this service in the region, contributing to combined efforts for transparency and efficiency in the MENA real estate sector.

More recently, we also released the Arabic version of PropSpace, possibly making it the world’s first cloud-based full-feature enterprise software for the real estate sector in Arabic!

Screen-Shot-2015-12-28-at-10.25.55-300x95

FIRST-RATE FEATURES

We continue to keep you front and centre with all the fantastic new features we’ve been adding so that you can boost your business. Here’s a look at our top picks from 2015:

“Lead”ing the Way– We get what you’re after…leads, leads and more leads! So this year we introduced several valuable and easy-to-use features, including Leads Escalation, Leads Priority, Hot Leads and Lead Reminders, to ensure you score even more leads and turn them into done deals.

Screen-Shot-2015-12-27-at-16.34.07-300x93

Listing Quality– The stronger your listing, the better your lead-generation. Listing Quality is a premium feature that delivers superior value to PropSpace users by not only indicating how you can enhance listing quality but also generating key analytics about listing performance.

Screen-Shot-2015-12-27-at-16.51.52-300x138

Advanced Reports – A feature like none other on the market, our Reporting Suite gives you first-hand access to an array of detailed report generation and metrics, so you can measure and monitor key workflows and performance.

Branch Management – As your business grows, we grow with you. With the Branch Management function, you can add other office locations to your platform and manage and view activity across multiple branches in multiple locations.

Plus, we’ve brought you even more value-added tools such as the Price Index, Bulk Update, built-in Location Text templates, RSA Two-factor authentication tokens and the list goes on…. Oh and we launched two whole new sections on PropSpace dedicated to Property Managers and Developers!

2016: NEW FRONTIERS

The support, feedback and loyalty of each one of our valued clients has been pivotal to our amazing journey. Thank you for your patronage. We’ll keep innovating PropSpace in 2016, bringing you the all the latest enhancements and tools you need to get ahead!

Happy New Year and wishing you all the best for 2016.

Team PropSpace

Screen-Shot-2015-12-14-at-14.28.25

Powering a Legacy Property Business with Automation

How Cluttons Optimized Agent Workflow and Generated Business Returns with PropSpace

Widely regarded as one of the oldest global real estate firms, Cluttons boasts of a rich 250 year old legacy that spans its humble beginnings in the UK to a formidable worldwide presence.

cluttons

During 2012, Cluttons’ regional headquarters in Dubai approached PropSpace with a pressing need. The team faced a series of difficulties owing to the adoption of manual processes that negatively impacted efficiency. Cluttons’ staff would spend a great deal of time manually entering listing information on various property portals used to market their properties. The sheer volume of this time-consuming task dramatically reduced agents’ availability to handle their core business: selling and leasing properties. The time required was so great that Cluttons had to hire administration resource to manually upload properties to the portals.

Within two months of implementing PropSpace, Cluttons experienced business efficiencies: from saving man hours in administrative work to obtaining automatic syndication of their listings via XML feed to a variety of local and global property portals.

In addition, since PropSpace is syndicated in real time with JustProperty.com any user enquiry received for a property listing on the site is automatically caputred on Cluttons’ lead dashboard; including information such as the leads’ name, phone number, email, and enquiry details. This synchronization optimizes agent workflow and reduces time spent on data capture and entry.

The clear and compelling organizational impact that PropSpace delivered to Cluttons’ regional headquarters in Dubai, led to its roll-out as the real estate software provider of choice for all Cluttons’ offices across the MENA region.

“Our MENA practice is incredibly agile and more efficient since our adoption of PropSpace as our real estate software provider,” commented Matt Allen, Cluttons Global Head of Business Development. “The automated data feed to property portals and our own website and the real time auto-import of lead enquiries from JustProperty.com are two fantastic features which are now critical to our business.”

These two features are just a small example of how PropSpace can make your real estate business more efficient. With advanced marketing capabilities, customer relationship management tools, auto-document generation, deals management, detailed analytics, reports and much more, PropSpace is a full-feature end-to-end software suite for the entire real estate industry – brokers, property managers and developers.

Discover the PropSpace difference. Learn more about how PropSpace can help you convert leads, close deals and boost your business. Contact us today!

propspace-global-2015

PropSpace International Debuts in London

September is shaping up to be quite a month to remember! While our team in Dubai looked after the Cityscape stand, some of us travelled halfway across the world gearing up for our launch in one of the world’s most dynamic property markets: London.

As a main sponsor for the Landlord and Lettings Show–one of the UK’s longest running and most reputed shows for landlords, estate agents and lettings agents–we had several high-impact conversations with established landlords, agents and developers in London.

The weather may have been cooler but cloud-based software is the hottest topic in property circles in the UK. The new PropSpace International boasts superior functionality including an enhanced user interface, improved interactivity and brand new features such as valuation reports, sticky notes and much, much more.

Our landing in London also caught the attention of the folks at Property TV, the UK’s only dedicated property channel. Stay tuned for snippets from our MD Nadim Alameddine’s interview coming soon!