Automate Your Property Management Business with PropSpace

Automate your business, become more efficient and provide better customer service.

Make Our Automated Property Management System Work for You

PropSpace Manager - the go-to product for property management professionals in the MENA region - is proud to announce the launch of Workflow Automations to help property managers provide a more efficient service to their customers.

Benefits of Our CRM Workflow Automation

With this powerful, new and industry-leading property management automation software​, PropSpace Manager can now streamline your routine tasks quickly and effortlessly. Here’s how you benefit and boost your portfolio’s ROI:

• Maximum efficiency - We simplify your operations with a centralized platform that integrates property, tenant and landlord management.
• Risk reduction and compliance - Through our automated reminders and notifications, you can rest assured that you’re always adhering to regulations.
• Seamless communication - Our customizable workflows and automated notifications enable you to improve collaboration between all involved stakeholders, including tenants, landlords and suppliers.

Automating Property Management: The Setup

Setting up property management automation may seem overwhelming, but it is relatively simple once you understand how it works. We've put together a short instruction guide on getting started with this new feature.

Property automation allows you to set up action plans that are automatically triggered when a record in PropSpace has been created or modified. Records are qualified based on criteria defined during the automation setup.

Automated actions can save you a lot of time, so you can focus on the more important things in your business.

Workflow Automation in Action

PropSpace’s automation solution is as versatile as it is handy. Here are some examples:

• When a tenant requests a work order through the tenants’ portal and the priority is marked as urgent → send an email to the facility manager.
• When a lease sub status is marked as renewed → send an email to the tenant.
• When a lease type (commercial or industrial) is created → send an email to the commercial team.
• When cheque status is marked as bounced → send an email and system notification to the accountant/tenant.
• When a work order gets completed → send an email to the tenant
• .... the list of possible automation rules is endless!...

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Workflow automation is a powerful tool that needs to be set up carefully; however, once set up, you will immediately see the benefits.

As always, our support team is on hand to assist. You can contact them at support@propspace.com or 800-PROP (7767).

If you are a Brokerage client of ours but are not yet using PropSpace Manager for your property management activities, please contact our sales team at sales@propspace.com, and we will be happy to arrange a free demo for you.

FAQs

What is property management workflow automation?

Property management workflow automation is a rules-based system that triggers actions (like emails, tasks, and status updates) when specific events occur. It replaces manual follow-ups and reduces delays by reacting instantly to events such as new or urgent work orders, upcoming lease renewals, bounced cheques, or completed jobs. You’ll get faster response times, fewer missed deadlines, and a full audit trail of who did what and when.

Which tasks can PropSpace Manager automate for property managers?

PropSpace Manager automates time-sensitive communications, reminders, assignments, and status changes across maintenance, leases, and finance. Examples include: auto-emailing tenants/owners when a work order is created or completed; escalating urgent maintenance to the right manager or vendor; sending renewal notices ahead of lease expiry; alerting finance on bounced cheques; creating follow-up tasks for team members; and updating records so dashboards and reports stay accurate, without extra admin.

How do I set up an automation rule in PropSpace?

You configure a trigger, conditions, and actions in our CRM Workflow Automation module—no code required. Pick an event (e.g., “lease expiring in 60 days” or “work order marked urgent”), add filters (property, priority, portfolio), then choose actions (send an email template, notify a team channel, assign a task, change a status). Save and test on sample records; once live, the rule runs automatically and logs each action for transparency.