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An overview of our Property Management Software

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SOLUTION OVERVIEW

Property Management is a demanding business. Attracting, converting and retaining tenants requires constant coordination among multiple stakeholders, endless administration, and accurate reporting. If you’re not doing it faster and better, someone else is. PropSpace Manager is designed for managers of office, industrial and residential portfolios who want to organise themselves better, connect their departments across the leasing lifecycle, and improve client satisfaction. PropSpace, part of the Property Finder Group, is MENA’s leading Real Estate software provider, supporting hundreds of companies and thousands of users across the region.

SYSTEM HIGHLIGHTS

  • Transparency – 24/7 access to key  information for property managers, tenants and landlords
  • Pain-free onboarding – Our clients are up-and-running in days or weeks, not months  or years
  • Open ecosystem – We connect with any 3rd party systems with open APIs
  • Usability – Designed explicitly for users across all departments of a property management business
  • Customer success – Keep on track with proactive customer success management
  • Low-risk commercial approach – We don’t lock you into multi-year contracts; we earn your business long-term by supporting you every day

BUSINESS BENEFITS

  • Empower your property management and leasing teams with centralised information.
  • Streamline day-to-day tasks and spend more time creating value, not paperwork.
  • Ensure that key events throughout the tenant lifecycle are no longer missed.
  • Improve relationships with tenants and landlords with on-demand access and automated communications.
  • Find new tenants faster with real-time integration with property portals.
  • Make more informed strategic decisions with real-time insight into your portfolio.

PS_reports dashboardMAIN FEATURES

SPACE AND LEASE MANAGEMENT

  • Oversee your portfolio of managed properties in a single location.
  • Analyse pertinent tenancy and vacancy data, including key event triggers and reminders.
  • Ensure all contractual documentation is accounted for.
  • Tailor processes to meet your unique needs using customisable workflows.
  • Create your own document templates to reduce unnecessary re-work.

CUSTOMER RELATIONSHIP MANAGEMENT

  • Publish your listings instantly with real-time property portal integration.
  • Conveniently manage all listings information in one central location.
  • Centrally manage property enquiries from all of your lead sources.
  • Share and collaborate on leads and listings with your peers.
  • Track sales and leasing cycles from inception to completion.

FINANCE AND ACCOUNTING

  • Generate tax invoices based on underlying rental agreements.
  • Import utility charges from specialist meter-reading companies.
  • Collect money, generate receipts and manage post-dated cheques.
  • Produce payment instructions to vendors, and track upcoming or overdue payments.
  • Track VAT-applicable income and expenses, and generate tax statements.

INSPECTIONS

  • Schedule, execute and track move-in, move-out, or intermittent property inspections.
  • Enable field staff with mobile inspection technology for complete capture and reporting.
  • Compare before and after statuses in a single report to avoid lengthy disputes.

MAINTENANCE MANAGEMENT

  • Automate tenant service requests from mobile-enabled, customisable portals.
  • Manage jobs proactively or reactively, from requesting quotations to placing orders and settling invoices.

CLIENT PORTALS

  • Provide access to tenants to view account status, key documents, and to generate service requests.
  • Provide access to landlords to view financial dashboards, work orders and key documents.
  • Custom-brand landlord or tenant portals for enhanced user experience.

REPORTING AND ANALYTICS

  • Analyse your portfolio across the leasing lifecycle with dashboards and out-of-the-box reports.
  • Create custom reports and dashboards on your own, without the need for technical report building skills.

 

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